Philosophy of excellence for leading hotel chain

A spacious and cool stone-flagged reception, elegant open air swimming pool, and fine city views combine to make the five-star Real InterContinental San Salvador one of the premier hotels in El Salvador. It is conveniently located in the heart of the capital city’s business and commercial district, only a 30-minute drive from the international airport. Directly opposite is the largest shopping mall in Central America and close by is an array of restaurants and tourist attractions.

For many visitors to El Salvador, the Real InterContinental is the gateway to one of Central America’s best kept secrets. “There is a hidden beauty to this country, especially with regards to the mountains, volcanoes, lakes and beaches. Because of the reputation of the past, this has been a well kept secret for Salvadoreans,” says Fernando Poma, General Manager of Grupo Real, now the prime hotel chain in the Central American region.

The Real InterContinental was the first hotel built by Grupo Real back in 1972. It is now the luxurious flagship in a fleet of top hotels in Central America, Mexico, and the United States. Mr. Poma is proud that his company has been influential throughout the region. “El Salvador’s business people have really managed to make a difference in the region. The mentality is always forward looking, something prevalent in countries where people have suffered a lot throughout the years.”

His company’s mission is “to be the best hotel chain in every market that we are present in; to maintain a core philosophy of excellence in customer service; and make full use of our unbeatable competitive advantages at all times in order to provide our guests with the highest perceived value.”

Grupo Real has conceived ambitious development plans for the coming years. The group will complete its first Quality Hotel this year in the Dominican Republic. This four-star hotel will be constructed just five minutes away from Las Americas International Airport in Santo Domingo.